FAQs
Yes! The digital product will be sent via email and we deliver physical merch orders internationally.
Our talented team of artists transforms your portrait from scratch and can get your custom designed portrait to you as quick as within 24 hours.
We will send you your digital artwork to review via email, and once you are satisfied and approved the order, we'll then send the physical merch your way!
Physical merch takes on average takes 5-9 days to US Customers.
International orders take 6–20 days depending on which country you are from.
Additional revisions, may delay the delivery process.
We offer 2 free revisions, satisfying the customer is of utmost importance, however as these drawings are manually desisgned by our hard working artists any significant changes or details not included in the order notes may incur additional charge ($10).
*We highly suggest to provide ALL / ANY specific details you would like included to get the best result :D
No problem, just drop us an email and we can get you a quote for groups a large as you need with a special dicounted pricing!
We don't offer refunds for any reason. This is a custom drawing that can't be sold again. Our artists work hard and we will do unlimited revisions until you are completely satisfied with your drawing.
There may be a small fee ($10) for additions or revisions to your drawing that were not originally requested in the order notes.
Yes, absolutely, unlike some we put no restrictions on your portrait, it’s yours to do whatever you want with.
Yes! In fact, the more photos the better! Just make sure you’re clear about how you’d like your illustration drawn in the picture description and leave the rest up to us.
Our standard resolution is (dimensions) 20x16 inches, at 300 dpi. If you would like a different size just let us know in your order notes :)
The more photos the better! Just make sure you’re clear about how you’d like your illustration drawn in the picture description and leave the rest up to us.